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Terms & Conditions

Silly Greens is a supplier of living micro herbs and leaves for growing and consumption.

Terms and Conditions

1. Information about Us

1.1 The Silly Greens Website is a site owned and operated by the Company (“we” or “us”). We are registered in England and Wales under company number 10226059. Our registered office is 5-7 Buck Street, London, NW1 8NJ.

2. Service Availability

2.1 Our site is only intended for use by people residing in the United Kingdom of Great Britain and Northern Ireland (Serviced Countries). We do not accept orders from individuals outside those countries.

3.Terms of website use

3.1 This terms of use (together with the documents referred to in it) tells you the terms of use on which you may make use of our website www.sillygreens.com (the “Website”), whether as a guest or a registered user. Use of our Website includes accessing, browsing, or registering to use our Website.

3.2 Please read these terms of use carefully before you start to use our Website, as these will apply to your use of our Website. We recommend that you print a copy of this for future reference.

3.3 By using our Website, you confirm that you accept these terms of use and that you agree to comply with them.

3.4 If you do not agree to these terms of use, you must not use our Website.

4. Other applicable terms

4.1 These terms of use refer to the following additional terms, which also apply to your use of our Website:

4.1.1

Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our Website, you consent to such processing and you warrant that all data provided by you is accurate.

5. Changes to these terms

5.1 We may revise these terms of use at any time by amending this page.

5.2 Please check this page from time to time to take notice of any changes we made, as they are binding on you.

6. Changes to our Website

6.1 We may update our Website from time to time, and may change the content at any time. However, please note that any of the content on our Website may be out of date at any given time, and we are under no obligation to update it.

6.2 We do not guarantee that our Website, or any content on it, will be free from errors or omissions.

7. Accessing our Website

7.1 Our Website is made available free of charge.

7.2 We do not guarantee that our Website, or any content on it, will always be available or be uninterrupted. Access to our Website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Website without notice. We will not be liable to you if for any reason our Website is unavailable at any time or for any period.

7.3 You are responsible for making all arrangements necessary for you to have access to our Website.

7.4 You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these terms of use and other applicable terms and conditions, and that they comply with them.

8. Your account and password

8.1 If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

8.2 We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of use.

8.3 If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us at hello@sillygreens.com.

9. Intellectual property rights

9.1 We are the owner or the licensee of all intellectual property rights in our Website, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.

9.2 You may print off one copy, and may download extracts, of any page(s) from our Website for your personal use and you may draw the attention of others within your organisation to content posted on our Website.

9.3 You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

9.4 Our status (and that of any identified contributors) as the authors of content on our Website must always be acknowledged.

9.5 You must not use any part of the content on our Website for commercial purposes without obtaining a licence to do so from us or our licensors.

9.6 If you print off, copy or download any part of our Website in breach of these terms of use, your right to use our Website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

10. No reliance on information

10.1 The content on our Website is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Website.

10.2 Although we make reasonable efforts to update the information on our Website, we make no representations, warranties or guarantees, whether express or implied, that the content on our Website is accurate, complete or up-to-date.

11. Limitation of our liability

11.1 Nothing in these terms of use excludes or limits our liability for death or personal injury arising from our negligence, or our fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by English law.

11.2 To the extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Website or any content on it, whether express or implied.

11.3 We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:

11.3.1 use of, or inability to use, our Website; or

11.3.2 use of or reliance on any content displayed on our Website.

11.3.3 If you are a business user, please note that in particular, we will not be liable for:

loss of profits, sales, business, or revenue;

business interruption;

loss of anticipated savings;

loss of business opportunity, goodwill or reputation; or

any indirect or consequential loss or damage.

11.3.4 If you are a consumer user, please note that we only provide our Website for domestic and private use. You agree not to use our Website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.

11.3.5 We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to your downloading of any content on it, or on any website linked to it.

11.4 We assume no responsibility for the content of websites linked on our Website. Such links should not be interpreted as endorsement by us of those linked websites. We will not be liable for any loss or damage that may arise from your use of them.

12. Accounts are Non-Transferable

16.1 Accounts with Nature Delivered Ltd are not transferable and therefore cannot be sold or traded.

13. Viruses

12.1 We do not guarantee that our Website will be secure or free from bugs or viruses.

12.2 You are responsible for configuring your information technology, computer programmes and platform in order to access our Website. You should use your own virus protection software.

12.3 You must not misuse our Website by knowingly introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

14. Linking to our Website

14.1 You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.

14.2 You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.

14.3 You must not establish a link to our Website in any website that is not owned by you.

14.4 Our Website must not be framed on any other site, nor may you create a link to any part of our Website other than the home page.

14.5 We reserve the right to withdraw linking permission without notice.

14.6 If you wish to make any use of content on our Website other than that set out above, please contact hello@sillygreens.com

15. Third party links and resources in our Website

15.1 Where our Website contains links to other sites and resources provided by third parties, these links are provided for your information only.

15.2 We have no control over the contents of those sites or resources.

16. Applicable law

16.1 If you are a consumer, please note that these terms of use, its subject matter and its formation, are governed by English law. You and we both agree to that the courts of England and Wales will have non-exclusive jurisdiction. However, if you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are resident of Scotland, you may also bring proceedings in Scotland.

16.2 If you are a business, these terms of use, its subject matter and its formation (and any non-contractual disputes or claims) are governed by English law. We both agree to the exclusive jurisdiction of the courts of England and Wales.

17. Purchase of Boxes

17.1 When you register an account on the website you will automatically be signed up to receive a regular delivery of our products (either fortnightly, weekly or twice a week). You can manage and make changes to your orders at any time.

17.2 You may submit orders online at any time after you have created an account. The website allows you to review your order and make any corrections before submitting it to us and by submitting the order you confirm that you have made any such corrections. You are given the opportunity to review the delivery date and frequency of orders. The website allows you to review all the boxes that you have already ordered from us, you can do this by looking at your account whenever you are logged in.

17.3 Your submission of an order amounts to an offer to enter a contract to buy the products from us; you cannot then withdraw or cancel your order except as specifically stated in these Terms and Conditions.

17.4 No order is accepted from you until our website displays an order confirmation message. This message is displayed after you schedule the frequency.

17.5 We select the contents of your boxes based on the season and in the interest of providing a variable selection. We reserve the right to select the combinations of greens and cannot modify the selection to individual customer preference. You may on occasions receive a box which is similar to your previous order.

18. Hygiene & Handling

18.1 We advise that that any plant, seedling or microgreen grown in the provided box or any other container, soil or substrate be washed prior to consumption.

18.2 For consumption we advise cutting the stem with a sharp knife or scissor.

18.3 The seeds themselves should not be consumed and we accept no liability for any illness occurring from this consumption

18.4 The product should not be consumed if it is opened at a date past that recommended on the box and should be disposed without opening.

19. Information about what our products contain

Our info sheet provides the name of the plant contained within the box. We are selling a living garden product which needs to be grown before consumption and therefore we cannot be held responsible for the finished state when it becomes a food product or whenever it is consumed.

20. Free or discounted offers

20.1 Free or discounted introductory offers are only available to new users of the website. Except where expressly stated, previous users or trialists of the website do not qualify for an additional special offer.

20.2 Except where otherwise stated, discounts and credits are available only once to any one person.

20.3 Except where otherwise stated, discounts and credits cannot be used in conjunction with any other offers.

20.4 You must have internet access and valid payment details to redeem a free or discounted offer.

20.5 You will be charged the full price for boxes after your free or discounted offer. We will continue to bill you by your chosen payment method for the Silly Greens Ltd service until you cancel scheduled boxes.

21. Payments

21.1 The price of products is as quoted on the website from time to time. Prices include delivery charges. Payment is aggregated and charged at a transaction value of £12.

21.2 We take payments by continuous payment authority. You will be charged in advance of receiving the box. All boxes are due for delivery on Wednesday,

21.3 If you need to make a change to your box, place a new order or cancel a delivery, you’ll need to do so on your orders page before our cut off time which is 5 days in advance of when the box is due, midday on Friday.

21.4 Payment times may vary in the occurrence of a bank holiday.

21.5 If your payment details change, your card provider may provide us with updated card details. We may use these new details for your future boxes in order to help prevent any interruption to the service. If you would prefer to opt out from this service, please contact us on hello@sillygreens.com.

21.6 You agree not to hold us responsible for banking charges incurred due to payments on your account.

21.7 Goods are subject to seasonal changes in supply levels and supply prices. We reserve the right to change the fees for any services at any time. We agree to notify you at least 30 days in advance of any change in fees. Please note that you can cancel at any time

22. Delivery and Return of Boxes

22.1 Boxes can only be delivered to addresses within the United Kingdom (including Northern Ireland); this excludes PO Box addresses and BFPO addresses.

22.2 Boxes are delivered by your local postman. Proof of delivery is not obtained. Actual delivery times may vary for you depending on:

22.2.1 our stock availability;

22.2.2 your delivery address;

22.2.3 when you make your selection; and

22.2.4 circumstances impacting delivery by the postal service.

22.3 We reserve the right to use alternative delivery methods without prior notification.

22.4 You will not hold us responsible for any delays, outside our control, which relate to the delivery of boxes.

22.5 It is your responsibility to report all lost or undelivered boxes online within 7 days of the expected day of delivery.

22.6 If your box does not fit through your letter box and you are out when it is delivered, your postie should leave a card at the address with information about collection or re-delivery. The postage provider will hold the box for 18 days before returning it to us and it is your responsibility to contact them to arrange receipt of the box as soon as you can. Due to the perishable nature of the food, we cannot be held responsible for refunding or replacing the box if this process has not been followed.

22.6 Where the above process is followed the following credit procedure applies:

22.6.1 Please report the problem to us by contacting hello@sillygreens.com  Where a box is first reported as lost, a credit for half the price of the box is given as the box may still turn up. If the box is reported again as having not arrived, the remainder of the credit for that box will be given.

22.7 If you change address, you must update your address details in the relevant section of the website to ensure that boxes are not sent out to the wrong address. Please ensure this is done before Midday on the Friday before your next due delivery as you will not be refunded or credited for any boxes posted to the wrong location.

22.8 We reserve the right to cancel your account with us if it becomes apparent that, in our sole opinion, the postal service in your area is too unreliable.

22.9 If you are dissatisfied with any product you receive from us, please contact our customer services team on hello@sillygreens.com. We retain the right to request a return of any faulty goods by recorded delivery to 110 Hampstead Rd, London, Nw1 2ls
and the product will be inspected. If we request recorded delivery then we will pay for the cost of the postage on provision of the postage receipt. If the fault is agreed, a full refund will be given for the returned goods. Nothing in this section affects your legal rights.

23. Cancellation

23.1 You can cancel the purchase of a box at any time before the cut off time which is midday on a Friday, the week before your due delivery. You can make this cancelation by managing your order on the website.

23.2 Cut-off times may vary in the approach to a bank holiday.

23.3 We reserve the right to terminate or restrict your use of our service, for any or no reason whatsoever. One reason that we may do so is if we believe that you are in breach of any obligation under these Terms and Conditions. If we terminate your use of our service as a result of a breach of any obligation under these Terms and Conditions, such termination would be immediate and may be without notice.

23.4 We may cancel a contract under these Terms and Conditions by written notice to you if we are prevented from fulfilling that contract by any event beyond our reasonable control, including without limitation any technical error, any unavailability of raw materials, components or products, or any power failure, industrial dispute affecting any third party, governmental regulations, fire, flood, disaster, riot, terrorist attack, war or similar force majeure event.

23.5 Due to the perishable nature of the goods we deliver, you do not have the right to cancel an order for the purchase of a box under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

24 Contract Formation

24.1 Our Website will guide you through the steps you need to take to place an order with us. Our order process allows you to select the frequency of your order.

24.2 After you place an order, you will receive an e-mail from us acknowledging that we have received your order. However, please note that this does not mean that your order has been accepted. Our acceptance of your order will take place as described in clause 24.3.

24.3 We will confirm our acceptance to you by sending you an e-mail (“Dispatch Confirmation”). The Contract between us will only be formed when we send you the Dispatchçation.

25. Trade marks

“Silly Greens” (word) is a Community trade mark registration of Silly Greens Ltd.

26. Our Shared Responsibility

26.1 We promise to supply you with seed which where applicable seed complies with U.K. Seeds Regulations. All information is given for general guidance only and does not constitute or form a warranty or guarantee.

26.2 All seed is sown in a controlled environment and maintained until the seed has reached germination. The boxes on sale contain growing medium, young seedlings and trays to suitable for the growing phase. General information and guidance is provided inside the box to ensure a quality crop of microgreens.

26.3 We ask that you provide the seedlings with the necessary conditions as recommended on the instruction leaflet to help achieve optimum performance, however we can make no guarantee over the quality of the finished product. Growing results will be dependent on the environment, handling and care provided which is outside our control.

26.4 We do understand that when dealing with living plants, occasionally problems may arise despite our mutual best efforts. In these instances we ask you to draw the problems to our attention. We offer support and advice on growing through social media channels using #sillyadvice and can give advice to improve your crop, however this advice does not ensure success and we are equally not responsible or liable for any consequences that occur from this advice.

26.5 We provide the necessary constituent parts to give potential for a quality food product however the onus is with the customer to develop appropriate methods to nurture the plants and seedlings for a desirable crop. If seedlings fail due to negligence on your part, we regret we cannot share your loss. We will strive to give advice to improve results when contacted by customers solely via our social media channel.

26.6 We ensure that we meet the highest standards in our preparation and our seed propagation but rely on customers to take there best endeavours to achieve optimum results.

27. Contact us 

We, please email hello@sillygreens.com.